Surety1 is a family business. Ten years ago I started the company in my living room and the company has grown every year. One of the most rewarding things about owning a small a business is that every now and then, you have the opportunity to work with some exceptional people. In a small business like ours, our team members spend more time with each other than with their “real” families. As the owner, I truly care about the welfare of the entire team and I believe they care about the welfare of each other. to some extent, this caring is what a family is all about.
Selling surety bonds is not a easy job. When we hire new people I explain the difficulties of the surety bond industry like this; “there are really only five or six rules you need to follow to sell surety bonds, the problem is there are 2,000 exceptions to those rules”. John Flores has been a bond processor at Surety1 for over three years. He knows all of the exceptions, can probably write a bond in his sleep. John is also one of the nicest people you could ever meet, a dedicated worker who is respected and liked by all his team members. Yesterday, we had to say goodbye. John is relocating to San Diego. The entire Surety1 family wishes him well and I feel blessed that I was able to work with a truly exceptional individual for these last three years.
The other person we bid farewell to yesterday was my father. For years my dad would come to the office a couple of time a month and help us out with some administrative tasks. He is eighty years old and is moving back east to be near my sister. I am so glad to have had him close by for this time. My kids got to know their grandfather, and I had a confidant and mentor. While we will hire someone to replace the work, no one can replace the man and I will miss him immensely.
Anyone who follows this blog knows this is not our routine subject, but these “family members” that are moving on are not “routine” people; they are my father and my employee, but I consider them both as family. I wish them the best.
John Page, President of Surety1