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Any business that wishes to provide online messenger services for driver licensing and vehicle registration transactions in Pennsylvania must obtain a Pennsylvania On-Line Messenger Services (OLM) Bond. The bond is required by the Pennsylvania Department of Transportation (PennDOT) to protect customers from financial losses due to fraud or other misconduct by online messenger services. The messenger service shall file and maintain with the Department a bond in the amount of  $50,000 for each approved messenger service. If the messenger service has more than one location, additional bonds in the amount of $50,000 for each location not to exceed $250,000 must be submitted.

How to Get a Pennsylvania On-Line Messenger Service (OLM) Bond

At Surety1.com we make it easy to obtain this surety bond. Our simple, three step process is:

1. Complete the easy to navigate and secure online application. ¹
2. Review the free, no obligation quote from one of Surety1’s professional surety bond agents, usually within one business day. ²
3. Sign some paperwork and pay the bond premium

Once these steps have been completed, the Surety Bond will be shipped to the bond applicant.
^{1 -The name of the applicant on the surety bond application must match exactly the full legal business name of applicant for the license.
2- Subject to underwriter approval, based on aggregate surety bond exposure, additional underwriting information may be required}

The cost of the bond is usually between 1% and 3% of the bond amount. Surety1 will shop its many markets to procure the right price at the right terms.

Surety1.com is a service of AssuredPartners one of the largest and fastest growing insurance agencies in the nation. Representing over a dozen surety bond companies, Surety1.com is the premier online provider of surety bonds nationwide since 2003.

How To obtain a Pennsylvania On-Line Messenger Service (OLM) License

To obtain a Pennsylvania On-Line Messenger Service (OLM) License, businesses must follow these steps:

1. Meet Eligibility Requirements:

Before applying for an OLM License, ensure your business meets the following eligibility criteria:

• Valid Pennsylvania Business License: Possess a valid and active Pennsylvania business license.

• Business Experience: Have been operating as a messenger service for at least one year.

• Clean Criminal Record: Demonstrate a clean criminal record, free from any convictions related to fraud, theft, or other financial misconduct.

• Sound Financial Condition: Exhibit a sound financial standing, capable of managing business operations and potential liabilities.

• Reliable Service Record: Demonstrate a proven track record of providing reliable and efficient messenger services.

2. Submit an Application:

Complete and submit an OLM License application through the Pennsylvania Department of Transportation’s (PennDOT) website. The application requires detailed information about your business, including:

• Business Name and Address

• Contact Information

• Business Principals and Ownership Structure

• Financial Statements

• Business Experience

• Criminal Record Background Check Authorization

• Surety Bond Information

3. Obtain a Pennsylvania On-Line Messenger Services (OLM) Bond:

The bond amount is determined by PennDOT based on your business’s financial condition and anticipated transaction volume. However, the bond must be at least $50,000.

4. Pass an Examination:

Successfully pass the PennDOT OLM Examination, which assesses your knowledge of Pennsylvania driver licensing and vehicle registration laws, regulations, and procedures.

5. Complete Training:

Undergo mandatory OLM training provided by PennDOT or an authorized training provider. The training covers essential aspects of OLM services, including customer service, fraud prevention, and data security.

6. Submit Fingerprints for Background Check:

Provide your fingerprints for a background check conducted by the Pennsylvania State Police. The background check verifies your criminal history against eligibility requirements.

7. Pass an Inspection:

Schedule an inspection of your business premises by a PennDOT representative. The inspection ensures your facility complies with accessibility standards, signage requirements, and other regulatory standards.

8. Receive License:

Upon successful completion of all requirements, PennDOT will issue your Pennsylvania OLM License. The license is valid for two years and must be renewed annually.

9. Comply with Ongoing Requirements:

Maintain ongoing compliance with all applicable laws and regulations, including:

• Surety Bond Renewal: Renew your OLM Surety Bond annually.

• Recordkeeping: Maintain accurate and complete records of all transactions.

• Fraud Prevention: Implement effective fraud prevention measures.

• Customer Service: Provide high-quality customer service.

• Compliance Audits: Cooperate with PennDOT audits and investigations.

Failure to comply with ongoing requirements can result in penalties, including fines, suspension of OLM privileges, or revocation of your business license.

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